FAQ's

Q: When do I have to order to receive my items in time for Christmas?

With customers shifting to ecommerce this year, due to the pandemic, shipping carriers in North America are struggling to process all the incoming orders. This has required specific order deadlines.

For standard shipping, orders must be placed no later than December 8th for delivery by December 25th.

For express shipping, orders must be placed no later than December 12th for delivery by December 25th.  

As a small business we appreciate your support and observation of order deadlines. 

You can track your order here: Track Order Page

For questions related to your specific order, you can contact us by sending your message here: Contact Page

Q: Can I return the item if it doesn't work for me?

That won't be necessary. If you're dissatisfied with your product we'll give you a refund. Please see our full refund policy for information. 

Support is always available and will help to refund your payment.

You can track your order here: Track Order Page

Exceptional support. You can contact us by sending your message here: Contact Page

 

Q: How do I check the status of my order?

A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.

 

Q: Does freebodysociety.com provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

 

Q: How can I get in contact with you?

A: We handle customer service through email. You can use the Contact Page on our website or email us Hello@freebodysociety.com

  

Q: How do I order on your website?

A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Mastercard - Visa - AMEX.